Questions & Answers
Find answers to frequently asked questions about HEITMANN household cleaning and laundry care. Discover helpful tips on product use, laundry care, stain removal, cleaning, descaling, and removing limescale and hard water stains for a cleaner home.
How do color catcher sheets work?
HEITMANN Color & Dirt Collector Sheets absorb loose dye and dirt particles released during washing and help prevent them from settling back onto your clothes. This helps protect whites from discoloration and keeps colors looking vibrant.
Can I wash whites and colors together with color catcher sheets?
Yes. Add up to 3 HEITMANN Color & Dirt Collector Sheets directly to the drum, depending on the color intensity of your laundry. For new or heavily bleeding garments, washing separately is still recommended.
How do I use laundry whitening sheets?
Simply place up to 2 HEITMANN Laundry Whitening Wipes directly in the drum with your white laundry, add your regular detergent and start the wash cycle. They work at all temperatures and with both liquid and powder detergents.
Do laundry whitening sheets remove yellowing and grayness from white clothes?
HEITMANN Laundry Whitening Wipes are designed to refresh white laundry and counteract graying. Results can depend on the type and condition of the fabric; certain stains, such as yellowing caused by sunscreen, cannot be removed by the wipes.
How do I descale with citric acid?
Citric acid is an effective way to remove limescale and mineral deposits caused by hard water. HEITMANN Pure Citric Acid can be used for many household appliances and surfaces. Always follow the directions on the packaging and the appliance manufacturer’s instructions.
Can I descale my coffee maker or electric kettle with citric acid?
Yes. Add ½ cup (75 ml) of HEITMANN Pure Citric Acid and fill with water up to the limescale buildup. Heat the solution, let it sit briefly, then rinse thoroughly
Is citric acid safe for descaling with hot water?
Yes, when used as directed. HEITMANN has tested its citric-acid-based descalers for hot-water appliances. Heating the solution can actually help dissolve limescale more quickly.
